FAQS
faqs

FAQ’S

When you submit a booking request you will be charged in full, if the host declines the booking of does not accept within 7 days you will be refund in full automatically. If the host accepts your funds will be held on behalf of the host.

You can request a cancelation directly with your host through your booking on your account.

We define 4 levels of standard cancellation policies that apply to all retreats purchased on our site - detailed information can be found in our terms and conditions

This will all depend on how busy the venue is and what their booking limits are.

For some of the venues you will need to have a certain amount of experience, others will be catered to those who are just starting out. You can contact us or the host to find out more information.

Most venues will provide the equipment needed for your activity - you can find this information in the venue listing.

Well that depends on your adventure! We always recommend taking a reusable water bottle, reef safe suncream or zinc along with appropriate clothing for the activities you have planned. If you need to know more please ask our team or your host and we'll try to guide you the best we can.

Please do let your host know if you have any specific dietry requirments

Some venues will provide half or even full board along with your stay - you can find this information in the venue listing.

The majority of properties will have internet connection but the stability of that line might not always be reliable. If you have specific connectivity needs we suggest contacting the host directly before making a booking.

Each and every trip is unique and that's where the beauty is! We have partners from all walks of life from 5 star resorts to camping surfairies. But generally your arrival day will be a no activity day with some time to get used to your surrounding and then the next day you dive right in.

Tidal Trip provides a comprehensive platform for ocean-based adventures, dedicated support, and a focus on sustainability, we aim to create memorable travel experiences each and every one of our guests.

Tidal Trip is an adventure travel marketplace dedicated to creating challenging and unforgettable experiences. We believe in pushing boundaries and stepping out of comfort zones. Whether it's riding waves, exploring the depths of the ocean, or sailing the seven seas, we connect passionate adventurers with property owners and activity providers. Join us and turn your holidays into life-affirming exploits that leave a lasting impact.

Select the dates and trip options that work for you. A booking request will be sent to your guide to approve within 24 hours. You will not be charged until your guide approves the trip. Once approved, you’ll get a confirmation email that you’re good to go!

We've worked hard to provide you a secure platform with pre-vetted hosts who provide top notch services. We aim to give you as much information ahead of time in order to best make decisions on your next adventure.